I’m excited to bring you a recap of the latest episode of the Risky Business, the podcast brought to you by Craig Forsyth (from Big Rig Radio, Trucking in Life and Steering the Future) and me, Glyn Castanelli (Head of Industry Engagement and Customer Success at Hubfleet). This week, we dived deep into a crucial and growing area of the transport industry: how to become a transport compliance specialist.
In this episode, Craig and I unravel the complexities and highlight the various pathways individuals can take to enter this vital role. Whether you’re a seasoned truck driver looking for a change of pace, someone with experience in fleet management, or even an enthusiast from outside the industry, we hope this episode offers valuable insights.
We discuss how a university degree isn’t always necessary, with industry knowledge, a practical mindset, and the right training being key ingredients for success. The conversation explores the different backgrounds people come from, including driving, operations, and even workplace safety, and emphasises that a passion for safety and a desire to see businesses operate correctly are fundamental.
We also feature a special guest, Simone Reinertsen, a compliance expert who brings her unique perspective to the discussion, having transitioned into the field from a different angle. Simone shares her experiences and reinforces the idea that attitude and a willingness to learn are paramount.
Listeners will gain a clear understanding of why transport compliance specialists are so essential, from ensuring businesses remain safe and legal to navigating the ever-evolving regulatory landscape in Australia. The core responsibilities of the role are also unpacked, offering a comprehensive overview of what the job entails.
Furthermore,Craig, Simone and I touch upon the future of compliance, highlighting the increasing role of digital technologies and the importance of staying abreast of regulatory changes. We even hint at a potential community of practice for compliance professionals, recognising the need for collaboration and support within the industry.
Ready to tune in? You can access Risky Business Episode 13 on your favourite podcast platforms:
Don’t have time to listen, I’ve summarised the episode in the article below.
Becoming a Transport Compliance Champion: Your Road to Success
The world of heavy vehicle transport is the backbone of our economy, but it’s also a landscape governed by strict regulations designed to ensure safety and fair practices. This creates a growing demand for individuals who can navigate this complex environment – transport compliance specialists. If you’re looking for a rewarding career where you can make a real difference, ensuring businesses operate safely, legally, and efficiently, then this could be the perfect path for you.
The Great News: A Degree Isn’t Always Necessary
What truly matters is a solid foundation of industry knowledge, a practical way of thinking, and a commitment to continuous learning. Many successful compliance professionals have come from diverse backgrounds within the transport sector itself.
Your Journey Could Start Here:
Behind the wheel: Years spent as a truck driver provide invaluable firsthand experience with fatigue management, mass limits, load restraint, and the realities of daily operations. This on-the-ground understanding is a significant asset.
Managing fleets: Experience as a fleet manager equips you with knowledge of vehicle maintenance, scheduling, and the logistical aspects of running a transport business, all of which have crucial compliance implications.
Operations and dispatch: Moving up from roles in operations or dispatch gives you a deep understanding of driver hours, compliance documentation, and the pressures of scheduling, providing a practical insight into potential compliance challenges.
Workplace safety: Professionals with a background in workplace health and safety often find a natural transition into transport compliance, bringing their skills in risk management and safety systems to this specialised area.
An outside perspective: Even if you haven’t worked directly in transport, a genuine passion for the industry, a love for trucks, and a knack for understanding regulations can be a strong starting point.
What Does a Compliance Champion Do?
A transport compliance specialist is far more than just a paper pusher. They are the guardians of safety and legality within a transport business. Their responsibilities are varied and crucial:
Staying ahead of the curve: They constantly monitor changes in transport laws and regulations, ensuring the business adapts and remains compliant.
Building the rulebook: They develop clear, practical policies and procedures that work in the real world, making compliance easier for everyone to understand and follow.
Educating the team: They play a vital role in training and inducting drivers, schedulers, and management on their compliance responsibilities, ensuring everyone knows the rules and how to adhere to them.
Investigating and preventing: They review incidents and near misses to identify root causes and implement preventative measures, fostering a culture of safety and continuous improvement.
Keeping tabs on hours: They verify drivers’ work and rest hours, ensuring compliance with fatigue management regulations.
Preparing for scrutiny: They manage audits and prepare reports, ensuring the business is always ready for inspections by regulatory authorities.
Ensuring vehicle and driver fitness: They oversee driver licensing, vehicle maintenance schedules, and adherence to mass and dimension limits, making sure both drivers and vehicles are fit for purpose.
Championing responsibility: They promote understanding and adherence to Chain of Responsibility (COR) laws across all levels of the business and throughout the supply chain.
Why is This Role So Important?
Transport compliance is not just about avoiding fines; it’s about the very sustainability and ethical operation of a business. Non-compliance can lead to:
Significant financial penalties, potentially running into hundreds of thousands or even millions of dollars.
Increased risk of accidents, leading to injuries, fatalities, and devastating consequences for individuals and the business.
Loss of contracts and accreditation, severely impacting the ability to operate and grow.
Legal liability for everyone in the chain of responsibility, from drivers to business owners, potentially leading to prosecution.
The Future is Now
The landscape of transport compliance is constantly evolving. Technology is playing an increasingly vital role, with digital systems, automation, and data analysis becoming essential tools for effective compliance management. Staying informed about regulatory changes and embracing new technologies are key to success in this field.
Ready to Take the Wheel?
If you’re organised, detail-oriented, passionate about safety, and enjoy problem-solving, a career as a transport compliance specialist offers a fantastic opportunity. Embrace continuous learning, build your network within the industry, and don’t be afraid to ask questions. Your unique experiences and dedication to doing things the right way can make you a valuable asset to any transport business, helping to create a safer and more compliant industry for everyone.
Power Your Compliance Career with Hubfleet
Want to make compliance easier, faster and more effective?
Hubfleet gives transport compliance specialists the digital tools they need—from automated fatigue management to real-time data, audits, and streamlined reporting. Take the complexity out of compliance and focus on what really matters: safety, efficiency, and getting the job done right.
Welcome to another insightful episode of Risky Business, the podcast that dives deep into the world of heavy vehicle transport compliance. In Episode 12, Glyn Castanelli and Craig discuss safety management systems (SMS), a critical topic for anyone operating in the transport industry. They explore why SMS is essential, how it has evolved, and the steps businesses can take to implement an effective system.
This episode is a must-listen for business owners, operators, and drivers looking to improve safety, reduce risks, and stay compliant with ever-changing regulations.
Safety Management Systems: More Than Just a Tick-Box Exercise
The transport industry is vital, but it’s undeniably risky. With a high rate of workplace injuries and road incidents, compliance isn’t just about following rules; it’s about protecting lives, families, and businesses. Safety management systems (SMS) can often feel overwhelming, but they are critical for navigating the complexities of compliance and ensuring a safer working environment.
What is a Safety Management System?
A safety management system is a structured, company-wide framework that integrates safety into all daily operations. It provides a risk-based approach to decision-making, helping businesses identify hazards, minimise risks, and maintain safe operations.
Why Do You Need a Safety Management System?
Legal obligation: While not yet a legal requirement for all operators, businesses are expected to proactively manage safety risks under the Heavy Vehicle National Law (HVNL). Chapter 1A, sections 26A and 26C, outline the shared responsibilities in the chain of responsibility, compelling every party to ensure the safety of their transport activities.
Reduces workplace incidents: An effective SMS reduces workplace injuries and fatalities by identifying and mitigating risks before they lead to accidents.
Ensures compliance: A good SMS ensures compliance with safety regulations, such as the HVNL and work health and safety standards.
Demonstrates responsibility: It demonstrates corporate responsibility and due diligence, showcasing a commitment to safety to regulators, employees and stakeholders.
Builds a safety culture: An SMS fosters a strong safety culture among employees, encouraging everyone to take responsibility for safety.
Key Components of a Safety Management System
Hazard identification: Recognising potential dangers in the workplace is the first step in preventing incidents.
Occurrence reporting: Tracking and investigating incidents helps to understand the root causes and prevent future occurrences.
Risk management: Implementing control measures to minimise or eliminate risks is crucial for protecting workers and assets.
Performance measurement: Assessing the effectiveness of safety measures ensures that the SMS is achieving its goals.
Quality assurance: Regularly reviewing company policies and procedures ensures they meet safety standards and compliance requirements.
How Safety Management Systems Have Evolved
Occupational safety management has evolved significantly over time. In the 19th and 20th centuries, businesses often prioritised profit over people, leading to worker exploitation and dangerous conditions. Governments eventually intervened, passing laws to protect workers. Key drivers of improved safety included stronger legislation, trade union advocacy, technological advancements, and public demand for safer working conditions.
Implementing a Safety Management System
The National Heavy Vehicle Regulator (NHVR) provides a nine-step framework for implementing an SMS:
Safety policy and commitment: Develop a clear safety policy that outlines your company’s approach to safety, demonstrating a commitment from leadership.
Safety roles and responsibilities: Define clear roles and responsibilities for all workers, from drivers to managers, ensuring everyone knows their part in maintaining safety.
Consultation and communication: Establish regular safety meetings and reporting systems to encourage open conversation about hazards and incidents.
Risk management: Identify potential hazards, assess the risks, and implement control measures to reduce or eliminate those risks.
Safety training and education: Provide ongoing training to ensure everyone understands the hazards, safety procedures, and their legal obligations.
Incident reporting and investigation: Establish systems for recording, investigating, and acting on incidents to prevent future occurrences.
Monitoring and review: Regularly check the performance of your SMS to ensure it’s effective and identify areas for improvement.
Safety management documentation: Keep proper records of all safety-related activities, including policies, training, incident reports, and vehicle maintenance logs.
Continual improvement: Continuously review and update your SMS to adapt to changing risks, regulations, and business operations.
The Benefits of Digital Safety Management Systems
Technology makes it easier than ever to implement and manage an SMS. Digital solutions can improve risk management, enhance communication, and centralise documents. Real-time data and instant reporting capabilities ensure that everyone is informed and can respond quickly to potential hazards.
Is Your Business Ready?
Many businesses still operate without a formal SMS, leaving them vulnerable to legal trouble and tragic accidents. By taking a proactive approach and implementing a comprehensive SMS, you can protect your workers, your business, and your future.
Don’t wait for the regulations to change—start building your safety management system today. Sign up for a free trial with Hubfleet or get in touch with our team!
Episode 12 FAQs: Transport Industry Compliance and Safety Management Systems
Welcome to another deep dive into the world of compliance and transport with the Risky Business Radio Show, proudly brought to you by Hubfleet! In Episode 11, hosts Craig and Glyn (Head of Industry Engagement and Customer Success here at Hubfleet) broadcast from Evans Head and tackle the ever-complex topic of permits and regulations in the heavy vehicle industry.
This episode features guests Darren, who shares his expertise on permits, and Chris Roe, who discusses “reasonable excuse” under the heavy vehicle national law.
Whether you’re an owner-operator, a driver, or part of a larger fleet, this episode is packed with practical advice and real-world examples to help you navigate the regulatory landscape.
What You’ll Learn:
The bewildering world of permits and gazettes: Darren and the hosts discuss the sheer volume of notices and permits out there and share tips for staying on top of it all.
“Reasonable excuse”: Chris Roe recounts a personal experience of how he avoided a hefty fine by providing a “reasonable excuse” to an understanding enforcement officer.
The importance of carrying permits: Despite what some guidelines might suggest, the hosts argue that carrying permits and relevant documentation is a safe and smart operational practice.
Western Australian regulations: Guest Yogi provides insights into the unique regulatory landscape of Western Australia, where accreditation is a prerequisite for obtaining permits.
Prefer a quick read? Check out our summary article and FAQs below
Navigating the Maze: A Comprehensive Guide to Heavy Vehicle Permits and Compliance
Compliance in the heavy vehicle industry can feel like trying to solve a Rubik’s Cube blindfolded. With a constant stream of regulations, permits, and notices, it’s easy to feel overwhelmed. But fear not! This guide breaks down the essentials, ensuring you stay on the right side of the law while keeping your business running smoothly.
Why Compliance Matters
Let’s face it: mass compliance isn’t the most thrilling topic. However, it’s crucial for protecting your livelihood, your team, and the public. The Australian transport industry is the second most dangerous in the country, with a high rate of fatalities. Compliance isn’t just about avoiding fines; it’s about ensuring everyone makes it home safely.
Understanding Permits and Notices
The world of permits and notices is vast and varied. Here’s what you need to know:
Permits: These authorise you to operate vehicles or carry loads that exceed standard dimensions or weight limits.
Gazettes and Notices: These are official publications that outline specific rules, exemptions, or conditions related to heavy vehicle operations.
Key Considerations for Permits:
Carry your permits: While some may argue that digital access is sufficient, having physical copies of your permits is a good operational practice.
Sunset clauses: Be aware that many gazettes and notices have expiry dates, often around February.
State-specific rules: Regulations vary between states. A permit valid in New South Wales might not be recognised in Queensland or Victoria.
General Access Vehicles: Even general access vehicles (rigid trucks, semi-trailers under 19 metres) might need permits if carrying over-dimensional loads.
“Reasonable Excuse”: A Get-Out-of-Jail Card?
The Heavy Vehicle National Law often includes the phrase “unless the person has a reasonable excuse”. But what exactly constitutes a “reasonable excuse”?
A “reasonable excuse” isn’t a free pass to ignore regulations. It’s about demonstrating that you took reasonable steps to comply but were prevented from doing so due to circumstances beyond your control.
Load Restraint and Documentation
Load restraint guidelines: Implement and adhere to load restraint guidelines.
Documentation: Maintain accurate records of your vehicle’s dimensions, weight, and load.
Western Australia: A Different Approach
Western Australia has its own unique regulatory system. Here are some key differences:
Accreditation: In WA, accreditation is mandatory for obtaining permits.
Restricted Access Vehicles (RAVs): Vehicles operating under permits are classified as RAVs and are restricted to specific routes.
WorkSafe involvement: WorkSafe WA takes a strong role in investigating fatigue-related incidents.
Practical Tips for Staying Compliant
Stay informed: Regularly check the NHVR website and relevant state transport authorities for updates on regulations, permits, and notices.
Consult experts: Don’t hesitate to seek advice from compliance specialists or industry associations.
Implement a system: Develop a system for managing permits, scheduling maintenance, and tracking driver hours.
Train your team: Ensure all drivers and staff are properly trained on relevant regulations and procedures.
By taking a proactive approach to compliance, you can protect your business, ensure the safety of your team, and contribute to a safer transport industry for everyone.
Take Control of Compliance
Staying on top of heavy vehicle permits and compliance doesn’t have to be overwhelming. With the right tools and knowledge, you can keep your fleet running smoothly while avoiding fines and operational setbacks.
At Hubfleet, we’re committed to making compliance easier for transport operators. Our Safety Management System helps you streamline permit tracking, monitor compliance, and ensure your team stays informed.
Ready to simplify compliance? Sign up for a free trial today or get in touch with our friendly team, and experience how Hubfleet can help you manage regulations with ease.
Episode 11 FAQs: Heavy Vehicle Compliance and Permits
We’re excited to bring you a recap of the latest episode of the Risky Business podcast, featuring a comprehensive discussion on compliance within the transport industry. Hosted by Craig and Glyn, this episode dives deep into the critical aspects of record keeping and compliance obligations for transport businesses.
Glyn Castanelli, our Head of Industry Engagement and Customer Success here at Hubfleet, brings his expertise to the conversation, offering invaluable insights into navigating the complexities of regulations. This episode is a must-listen for drivers, owners, and operators who want to stay informed and compliant.
In this episode, Craig and Glyn discuss:
The Importance of Record Keeping: Understand why meticulous record keeping is essential for your defence against prosecution.
Authorities’ Powers: Learn about the broad compliance enforcement powers of regulatory authorities, including the ability to issue notices to produce.
Types of Records: Get a breakdown of the various records that need to be maintained, from transport documentation to vehicle maintenance and driver records.
Fatigue Management: Gain clarity on work diary requirements, including the rules for drivers within a 100km radius and those under BFM or AFM.
Mass and Dimension Compliance: Understand the importance of adhering to mass and dimension requirements, including the need to have the correct permits and documentation.
Vehicle Maintenance: Learn about the necessity of daily pre-start inspections, defect reporting, and scheduled maintenance.
Work Health and Safety: Discover how WHS acts complement the HVNL, and the need for comprehensive employee inductions and training.
Electronic Work Diaries: Discover the benefits of using EWDs, and learn how to streamline your compliance processes.
Prefer a quick read? Check out our summary article and FAQs below.
The Cornerstone: Record Keeping
Good record keeping is your first line of defence against prosecution. If it’s not documented, it hasn’t happened. Here’s what you need to focus on:
Transport Documentation: Keep all consignment notes, delivery orders, bills of loading, and load manifests.
Driver Records: Maintain work diaries, driver run sheets, and trip records. Drivers must carry 28 days of records and keep them for three years.
Vehicle Maintenance: Record pre-start checks, fault reports, and servicing records.
Employee Training: Track inductions, training sessions, and any relevant certifications.
Keep records for a minimum of 3 years to comply with regulations.
Understanding Notices to Produce
Regulatory authorities have the power to issue notices to produce, requiring you to hand over specific records and documents related to your operations. These notices can come from the NHVR or the police. Being prepared with readily available records will save you time and stress. These records might include anything from consignment notes to GPS data.
Fatigue Management: Knowing Your Limits
Fatigue is a major risk in the transport industry. Here’s what you should know about fatigue management:
Standard Hours: Drivers must adhere to work and rest limits, which must be recorded even if they are within a 100km radius. While a written work diary isn’t required within 100kms, you must record work and rest hours within 24 hours.
Work Diaries: Carry a work diary when driving a fatigue regulated heavy vehicle. The law states, you must keep a work diary when driving a regulated vehicle – it does not state you don’t need one if within a 100kms.
BFM and AFM: Under Basic Fatigue Management (BFM) or Advanced Fatigue Management (AFM), work and rest limits must be recorded in a work diary or electronic work diary (EWD).
Electronic Options: Consider using electronic work diaries (EWDs) for ease of use, accuracy and streamlined record keeping.
Mass and Dimensions: Staying Within Limits
Overloading and incorrect dimensions can lead to hefty fines and potential safety risks. For mass management, you should have the following:
Vehicle Register: Keep a comprehensive vehicle register with allowable gross and axle weights.
Trip Records: Maintain detailed trip records for each load, including vehicle details, dates, and load information.
Permits: Ensure you have the right permits for any oversized or over-mass loads.
Load Restraint: Comply with load restraint guides and use appropriate methods.
Vehicle Maintenance: Ensuring Roadworthiness
Keeping your vehicles in top condition is crucial for safety and compliance. For maintenance management, you should be recording:
Daily Checks: Conduct thorough daily pre-start inspections and document the condition of critical components. A pre-start inspection does not mean a full roadworthy check.
Defect Reporting: Have a robust system for reporting and repairing vehicle defects.
Scheduled Maintenance: Maintain a schedule for servicing, including annual inspections.
Keep Records: Keep a record of all repairs, parts replaced, and associated costs.
Work Health and Safety: A Complementary Approach
The Work Health and Safety (WHS) Act complements the Heavy Vehicle National Law (HVNL).
Inductions: Provide comprehensive inductions for all new employees.
Training: Ensure all employees receive the necessary information, instruction, and training to do their job safely.
Toolboxes: Conduct regular toolbox talks and maintain records of these meetings.
Incident Reporting: Keep records of all workplace incidents and near misses.
Verification: The Key to Accuracy
It’s essential to verify the accuracy of all your records. Cross-check work diaries against GPS data, reconcile maintenance records with inspection reports, and use on-board weighing systems to confirm mass data.
The Path to a Safer Industry
Compliance is not an optional extra, it’s an integral part of operating safely and responsibly. It’s about being prepared for audits, avoiding penalties, and ultimately, ensuring the safety of everyone on the road.
By adopting robust systems and processes, you can safeguard your business and contribute to a stronger, safer transport industry. Remember, a proactive approach to compliance is always better than a reactive one.
Stay Ahead with Smarter Record Keeping
Compliance in the transport industry starts with meticulous record keeping. Without the right documentation, proving compliance and defending against penalties becomes nearly impossible. By adopting efficient digital record-keeping solutions, you can safeguard your business, streamline operations, and stay audit-ready at all times.
Ready to take control of your compliance records? Sign up for a free trial of Hubfleet’s digital compliance system or contact our team to see how we can help you simplify record keeping and stay ahead of regulatory requirements.
In this episode of Risky Business, Glyn Castanelli and Craig Forsyth discuss the ins and outs of mass management in the trucking industry. The hosts delve into the importance of understanding and complying with mass regulations, highlighting the potential risks and consequences of non-compliance. They explore the necessary steps to establish a robust mass management system, offering practical advice for both drivers and operators.
Prefer a quick read? Check out our summary article and FAQs below.
The Weight of Responsibility: Mastering Mass Management in Trucking
In the intricate world of trucking, ensuring compliance with mass regulations is paramount. Neglecting this crucial aspect can lead to severe consequences, impacting not only your business but also the safety of all road users.
The Heavy Vehicle National Law (HVNL) clearly states that every driver and operator has a responsibility to ensure their vehicle, its components, and the load comply with the prescribed mass limits. Failure to do so can result in hefty fines, legal ramifications, and even the loss of your operating privileges.
A key challenge in the industry is the lack of awareness and understanding regarding mass management. Many drivers are unaware of their vehicle’s tare weight or the allowable mass limits for their specific operations. Similarly, operators often fail to adequately plan and manage the weight of their loads, leading to breaches.
Real-world cases illustrate the seriousness of mass violations. For instance, a Melbourne-based scrap metal company was fined $180,000 for 69 mass breaches, including several instances of exceeding the permissible limits by over 20%.
To avoid such penalties and ensure compliance, it’s essential to establish a robust mass management system within your trucking operation. This system should encompass comprehensive policies, procedures, training, and documentation, covering all aspects of mass management.
Here are some key elements to consider:
For drivers
Know Your Vehicle: Understand the tare weight of your truck and trailer combination, as well as the gross and axle weight limits for the scheme you are operating under (GML, CML, HML, PBS, or permit).
Regular Gauge Checks: If your vehicle is equipped with weight gauges, make it a habit to regularly check their accuracy. Take advantage of weighbridges at customer sites, depots, or along your route to verify the readings.
Ask Questions: When being loaded, don’t hesitate to ask questions about the weight of the load, the weight of individual pallets, and the distribution of heavy and light items. This information will help you ensure your load is arranged correctly and within legal limits.
Company Procedures: Familiarise yourself with and adhere to your company’s mass management procedures, particularly weight declarations if required.
Refuse Unsafe Loads: If you are not satisfied that your load is legal, do not proceed with the trip. Remember, the ultimate responsibility for compliance rests with you, the driver.
For businesses
Formalise Procedures: Implement a comprehensive mass policy and procedure document that outlines the expectations and responsibilities of all personnel involved in the loading and transport process.
Training is Key: Provide thorough training to your team, including operations staff, loaders, and drivers, on mass policies and procedures, associated risks, and compliance requirements.
Accurate Tools: Equip your drivers with the necessary tools to accurately determine load weights, such as onboard scales, weight gauges, or access to weighbridge facilities.
Calibrate Regularly: Ensure onboard scales and weight gauges are calibrated regularly to maintain accuracy. This may involve utilising a calibrated weighbridge or seeking professional calibration services.
Load Plans: Provide drivers with detailed load plans that include the known weight of the load and its distribution. This will help them make informed decisions regarding load placement and axle weight management.
Digital Systems: Consider implementing a digital safety management system, such as the one offered by Hubfleet, to streamline record-keeping, track loads and trips, and capture driver declarations of compliance. This can significantly enhance efficiency and ensure accurate documentation for audit purposes.
Remember, compliance with mass regulations is not merely a box-ticking exercise. It is about safeguarding your business, protecting your drivers, and ensuring the safety of everyone on the road. By prioritising mass management and implementing a robust system, you can mitigate risks, avoid penalties, and contribute to a safer and more sustainable trucking industry.
Stay Compliant, Stay in Control
Managing mass compliance doesn’t have to be complicated. With Hubfleet’s Electronic Work Diary, you can simplify compliance, reduce risk, and keep your operations running smoothly. Stay ahead of regulations and ensure your fleet is always road-ready.
Ready to streamline your mass management? Sign up for a free trial today or contact our team to see how Hubfleet can help your business stay compliant, efficient, and in control.
This week on Risky Business, hosts Glyn Castanelli and Craig Forsyth take a look back over the past year of the show. They discuss a range of topics related to compliance in the transport industry that they’ve covered, along with some key takeaways. You can listen to this episode of Risky Business here:
Prefer a quick read? Check out our summary article and FAQs below.
A Year of Risky Business: Reflecting on Compliance in the Transport Industry
Over the last year, Risky Business has delved into a range of critical issues that impact the transport industry. The show has explored the complexities of compliance and the importance of creating a culture of safety. Let’s revisit some of the key takeaways.
Understanding the Scope of Compliance
The transport industry operates within a complex regulatory framework, and understanding these regulations is crucial. This includes legislation such as:
Heavy Vehicle National Law (HVNL)
Fatigue Management Regulation
General National Regulation
Mass, Dimensions, and Loading Regulation
Work Health and Safety Act
In addition to legislation, industry codes, like the Dangerous Goods Code and the Food Standards Code also need to be considered. It’s important to recognise that compliance goes beyond simply ticking boxes; it’s about protecting lives and livelihoods.
Real-World Application of Compliance
Risky Business has gone beyond theoretical discussions of compliance, bringing to light real-world examples of the consequences of non-compliance. Glyn shared his own experience of a serious accident where his meticulous adherence to compliance potentially saved him from severe repercussions. The show also discussed a tragic case where a bus driver, under the influence of medication, caused a fatal accident, resulting in a lengthy jail sentence, highlighting the grave consequences of neglecting fatigue risk management system responsibilities.
The Importance of Fit for Duty
The concept of “Fit for Duty” is a cornerstone of safety in the transport industry. Drivers are responsible for ensuring they are fit to drive, free from fatigue, impairment, and having taken the required rest breaks. The onus is on businesses to have clear policies and procedures that cover fitness for duty assessments, along with providing support for drivers to make healthy choices. There’s also an ongoing review of the “Fit to Drive” medical, which aims to enhance the assessment process and improve driver health outcomes.
Embracing Electronic Solutions
Risky Business has consistently advocated for the adoption of electronic work diary systems as a crucial tool for improving compliance and safety in the transport industry. EWDs like Hubfleet offer significant advantages over traditional paper-based systems, including real-time monitoring, automated alerts, and simplified record-keeping.
EWDs can be pivotal in helping drivers and businesses understand and manage their work hours, ensuring compliance with fatigue regulations and promoting a safety-first culture. By automating many aspects of compliance, EWDs free up businesses to focus on other crucial areas
Effective Training and Competency Verification
Risky Business has emphasised that training and competency go beyond merely obtaining a licence. There is a pressing need for comprehensive and ongoing training programs that equip drivers with the skills and knowledge to operate safely and compliantly.
Businesses have a responsibility to verify the competency of their drivers and provide appropriate training, not simply relying on the possession of a licence as a guarantee of skill. The show has discussed innovative programs like micro-credentialing, which offers targeted training for driver supervisors to enhance their assessment capabilities.
Proactive Maintenance Systems
Vehicle maintenance plays a critical role in safety and compliance. Risky Business has highlighted the importance of proactive maintenance systems, including regular checks, fault reporting, timely repairs, and comprehensive record-keeping. It’s crucial to remember that even without accreditation, businesses have a legal obligation to implement effective maintenance systems, and the NHVR provides valuable guidance and resources.
Navigating the HVNL Review
Risky Business has kept listeners informed about the ongoing review of the HVNL, discussing the proposed changes and their potential implications for the industry. This includes topics like updated penalty structures, the 20-metre rule, and the introduction of alternative compliance options. The show has highlighted the importance of engaging in the consultation process and providing feedback to shape the future of the HVNL.
Championing a Culture of Safety
Beyond discussing specific regulations and compliance requirements, Risky Business has consistently advocated for a culture shift within the transport industry, moving away from a “blame and punish” approach towards a proactive, safety-focused mindset.
The show encourages open communication, shared responsibility, and a commitment to continuous improvement to make the industry safer for everyone.
A Commitment to Continuous Improvement
The Risky Business team remains committed to providing valuable information and insights to help the transport industry navigate the complexities of compliance and build a safer future for all.
Remember, staying informed and embracing a proactive approach to compliance is not just about avoiding penalties; it’s about protecting what matters most – the lives of drivers, their families, and the communities they serve.
Stay Compliant and Safe with Hubfleet
As we reflect on the past year of insights and lessons from Risky Business, one thing remains clear—compliance in the transport industry is an ongoing journey. By embracing technology, proactive safety measures, and a culture of continuous improvement, businesses can stay ahead of regulatory changes and protect their drivers and operations.
Ready to take your compliance to the next level? Sign up for a free trial today or get in touch with our team to learn more about how Hubfleet can support your business.
Risky Business is a podcast hosted by industry experts, Glyn Castanelli and Craig Forsyth, who dive deep into compliance issues within the Australian transport industry. This episode focuses on fatigue management and compliance obligations for transport operators and drivers. Subscribe and listen to this episode of Risky Business on:
Prefer a quick read? Check out our summary article and FAQs below.
Safeguarding Your Business: A Comprehensive Guide to Fatigue Risk Management
In the fast-paced world of road transport, fatigue management is paramount. As the holiday season approaches, and demands on the industry surge, proactive measures are essential to mitigate fatigue risks and ensure the safety of all road users.
Recent statistics from the Australian government reveal a concerning trend: 154 road deaths in crashes involving heavy vehicles in the year leading up to September 30, 2024. Transport is the second most dangerous industry in Australia, with a fatality rate of 9.5 per 100,000 workers. These figures highlight the urgency of addressing fatigue and ensuring compliance with regulations.
The Role of the NHVR and Operation Omega
The National Heavy Vehicle Regulator (NHVR) plays a crucial role in setting and enforcing regulations to combat fatigue-related incidents. The NHVR recently launched Operation Omega, a major fatigue blitz targeting heavy vehicle drivers across multiple states. This initiative aims to ensure compliance with National Heavy Vehicle Regulations (NHVR), particularly focusing on work diaries, vehicle inspections, and driver behaviour. Operation Omega serves as a timely reminder for operators and drivers to review their fatigue risk management systems and ensure they meet the required standards.
NHVR Work Diaries: A Cornerstone of Compliance
NHVR work diaries are essential tools for recording work and rest hours, forming a core component of fatigue management. Drivers can choose between traditional paper-based logbooks or electronic work diaries (EWDs). EWDs offer advantages, such as reduced risk of errors and easier monitoring for both drivers and operators.
**Regardless of the type of work diary used, accuracy and compliance are crucial. ** Operators must implement systems to validate driver time sheets for accuracy and compliance. Failure to address non-compliance can lead to severe penalties, as highlighted by the prosecution of Victor Green Transport Company, which faced a substantial penalty for failing to manage driver fatigue effectively.
Seven Standards: Building a Robust Fatigue Risk Management System
The NHVR outlines seven key standards for effective fatigue risk management systems:
Scheduling and Rostering: Planning trips and rosters that incorporate fatigue management measures and adhere to prescribed limits.
Health and Well-being for Performing Duty: Ensuring drivers are fit to drive, addressing factors like sleep, diet, and underlying health conditions.
Training and Education: Providing adequate training on fatigue management for all personnel involved in the system.
Responsibilities and Management Practices: Clearly defining and documenting roles and responsibilities for fatigue management.
Internal Review: Conducting regular reviews to ensure the system remains effective and aligned with operational changes.
Records and Documentation: Maintaining accurate and accessible records for at least three years.
Workplace Conditions: Ensuring workplaces comply with relevant safety regulations and contribute to fatigue prevention.
While accreditation may not be mandatory in all states, adhering to these standards is essential for all operators. These standards serve as a framework for building a comprehensive fatigue risk management system, safeguarding both your business and the well-being of your drivers.
Best Practices for Proactive Fatigue Management
Utilise EWDs: Embrace technology to streamline work diary management and enhance accuracy.
Implement Regular Checks: Verify driver work diaries regularly, ensuring compliance with work and rest hour regulations.
Prioritise Driver Well-being: Encourage healthy habits, provide access to medical checks, and create a supportive environment where drivers feel comfortable reporting fatigue concerns.
Conduct Thorough Training: Provide comprehensive training on fatigue management for all staff, ensuring everyone understands their roles and responsibilities.
Maintain Detailed Records: Keep meticulous records of all aspects of your fatigue risk management system, ensuring compliance with documentation requirements.
By proactively addressing fatigue, transport operators can significantly improve safety outcomes, reduce the risk of incidents, and foster a more compliant and sustainable industry. Remember, a well-rested driver is a safe driver.
Take Control of Fatigue Management
Effective fatigue management is more than just compliance—it’s about safeguarding your drivers, your business, and everyone on the road. With the right tools and proactive strategies, you can stay ahead of your compliance obligations and create a safer, more efficient transport operation.
Hubfleet’s easy-to-use platform empowers operators and drivers to maintain accurate records, reduce risks, and improve overall operational efficiency.
In this episode of the Risky Business podcast, hosts Craig Forsyth and Glyn Castanelli delve into the highly anticipated Heavy Vehicle National Law (HVNL) review, also known as HVNL2. They are joined by a special guest, Aaron D. Rosario, the Executive Leader of Regulatory Reform at the National Transport Commission (NTC).
Aaron provides invaluable insights into the six-year review process, addressing key concerns and outlining the potential impact of these changes on the transport industry.
Tune in to gain a deeper understanding of:
The reasoning behind penalty increases for high-risk offences and decreases for minor breaches
The critical addition of ‘unfit to drive’ alongside fatigue, expanding the scope to all heavy vehicles
The introduction of mandatory Safety Management Systems (SMS) for NHVAS accreditation
The move towards a more flexible and technology-driven approach to fatigue management through alternate compliance options
Updates to vehicle standards, including 20-metre single trailers and increased general mass limits
The progress and benefits of the HVAMS for streamlined heavy vehicle access
This episode offers a comprehensive breakdown of the HVNL2 reforms, empowering listeners with the knowledge to navigate the changing landscape of transport compliance. Listen to the full episode here:
Prefer a quick read? Check out our summary article and FAQs below.
HVNL2: Preparing for a Safer and More Productive Future
The Australian transport industry is gearing up for significant changes with the upcoming implementation of the Heavy Vehicle National Law 2 (HVNL2). Following an extensive six-year review, these reforms mark a crucial step towards a safer, more efficient, and sustainable road freight environment. Here’s a closer look at what’s on the horizon:
Penalties: Targeting Deliberate Misconduct
HVNL2 introduces a revised penalty framework that more accurately reflects the severity of offences. Penalties for high-risk offences, such as falsifying records or engaging in deceptive conduct for competitive advantage, will see a substantial increase. This serves as a powerful deterrent, underlining the seriousness of these actions and their potential consequences. On the other hand, penalties for minor breaches, often stemming from unintentional errors in fatigue management or record-keeping, are being reduced. This balanced approach ensures a fairer system, holding those who deliberately flout the law accountable while acknowledging the human element in everyday operations.
Fit to Drive: Expanding the Scope of Responsibility
HVNL2 introduces a significant change by explicitly incorporating ‘unfit to drive’ alongside fatigue. This extends the existing requirement not to drive fatigued to encompass all heavy vehicles exceeding 4.5 tonnes, including buses with a capacity of more than 12 passengers. This broader definition reinforces the responsibility of drivers to carefully evaluate their fitness for duty, considering factors such as illness, medication, or any condition that could compromise their safe operation of a vehicle.
While this provision won’t be enforced through roadside checks, it emphasises the importance of transparent communication between drivers and their employers. Operators are encouraged to establish clear fit-for-duty policies and procedures, supported by regular medical assessments and accessible communication channels. By fostering a culture that prioritises driver well-being, the industry can move towards a safer working environment for all.
Safety Management Systems: Moving Towards Proactive Safety
HVNL2 makes Safety Management Systems (SMS) mandatory for businesses seeking NHVAS accreditation. This signals a shift towards proactive risk management, encouraging a systematic approach to safety across all facets of an operation. Although not yet mandatory for all heavy vehicle operators, the chain of responsibilityNHVR provisions within existing health and safety legislation already highlight the importance of having a system in place to manage risks effectively.
The NHVR offers a wealth of resources and guidelines to assist businesses in developing their SMS, ensuring scalability for operations of all sizes. Embracing a risk-based approach to safety not only ensures compliance but also fosters a culture of continuous improvement, creating a win-win for businesses and the broader community.
NHVAS Accreditation: Embracing Flexibility and Technological Advancements
HVNL2 brings about changes to the NHVAS accreditation scheme, promoting a more flexible model capable of adapting to technological advancements. The traditional Basic Fatigue Management (BFM) and Advanced Fatigue Management (AFM) categories will be replaced with a broader ‘fatigue accreditation’ framework. This empowers the NHVR to develop a range of options catering to diverse operational needs, enabling businesses to choose the option that best aligns with their specific risk profile.
The legislation also lays the groundwork for integrating technologies such as fatigue detection systems. This forward-looking approach ensures that NHVR CoR regulations remain effective in mitigating fatigue-related risks as technology continues to evolve.
Vehicle Standards: Balancing Productivity with Safety
HVNL2 introduces changes to vehicle standards with the aim of enhancing productivity while upholding rigorous safety requirements. General access limits will be increased to 20 metres for single trailers and 4.6 metres in height, but this is subject to specific controls implemented by the NHVR. These controls aim to address safety concerns, such as sweep path and rollover risk. The increase in general mass limits (GML) to align with the current concessional mass limits (CML) is set to streamline operations for numerous operators.
Access: Towards a National, Streamlined System
HVNL2 supports the development of a national heavy vehicle access management scheme (HVAMS). Modelled on the successful system implemented in Tasmania, this system will provide operators with real-time access decisions for their vehicles and combinations, simplifying route planning and reducing the need for time-consuming permit applications. This harmonised approach promises to streamline operations and enhance productivity across the industry.
Embracing the Future of Transport Compliance
The HVNL2 reforms signify a significant step towards a safer, more productive and sustainable road freight industry. Operators who proactively adopt digital safety management systems, like Hubfleet, will be well-equipped to handle these changes and thrive in the evolving landscape of transport compliance.
Stay Ahead of Compliance Changes
The upcoming HVNL2 reforms mark a pivotal shift in transport compliance, and staying ahead of these changes is crucial for your business’s success and safety. By leveraging Hubfleet’s digital safety management system, you can simplify compliance processes, proactively manage risks, and ensure your operations are fully aligned with evolving regulations.
Ready to future-proof your compliance strategy? Sign up for a free trial today or contact our team to learn how Hubfleet can support your business through the HVNL2 transition and beyond.
Join Craig Forsyth and Glyn Castelleni, Hubfleet’s Head of Industry Engagement and Customer Success, on the latest Risky Business podcast episode as they delve into the critical world of vehicle maintenance in the transport industry. This episode explores the serious consequences of inadequate maintenance, emphasises the need for a robust system, and showcases how Hubfleet’s digital platform can help businesses stay safe and compliant. Listen to the full episode here:
Prefer a quick read? Check out our summary article and FAQs below.
The Crucial Role of Vehicle Maintenance in Transport Safety and Compliance
The transport industry keeps our economy moving, but it operates in a high-stakes environment where safety is paramount. One of the most critical factors in maintaining a safe and compliant operation is a proactive approach to vehicle maintenance. Neglecting this crucial area can have dire consequences, including accidents, fatalities, and hefty fines for businesses. Some real-world incidents highlighting the stark reality of inadequate maintenance include:
Brake failures have led to fatal crashes, resulting in significant fines for companies found negligent in their maintenance practices.
Malfunctioning stabilising legs on trailers have caused accidents, underscoring the need for regular inspections and proper maintenance of these critical components.
Worn brake drums and suspension problems have contributed to dangerous rollovers, emphasising the importance of addressing even seemingly minor maintenance issues before they escalate.
Poorly maintained safety equipment, such as guard rails, has resulted in falls from height, tragically highlighting the need for regular inspections and proper maintenance of all safety features.
These incidents serve as stark reminders that proactive vehicle maintenance is not simply a best practice—it is a moral and legal imperative.
Building a Robust Vehicle Maintenance System
Every transport business, regardless of size or accreditation status, needs a comprehensive and well-documented maintenance system. This system should go beyond simply fixing problems as they arise; it should proactively identify and address potential issues before they become safety hazards. Essential elements of a robust system include:
Daily Checks: Drivers should be trained to conduct thorough pre-trip inspections, using checklists to ensure all critical components are examined. Any defects must be reported immediately, and a clear process should be in place for addressing these reports.
Fault Reporting and Repair: A formalised system for reporting, assessing, and repairing faults is essential. This system should include clear guidelines for determining the severity of faults and procedures for prioritising repairs based on safety criticality.
Scheduled Maintenance: Regular servicing, following manufacturer guidelines and industry best practices, is crucial for ensuring vehicles are maintained in optimal condition. This should include A, B, and C services, with clearly defined tasks for each level of service.
Documentation: Meticulous records must be kept for all maintenance activities. This documentation serves as proof of compliance and can be essential in the event of an incident or audit.
Streamlining Vehicle Maintenance with Fleet Management Software
Technology can play a vital role in simplifying and enhancing vehicle maintenance practices. Modern fleet vehicle maintenance software offers a range of tools to streamline processes, improve record-keeping, and facilitate proactive maintenance management. Hubfleet’s digital safety management system is a comprehensive platform that empowers businesses to:
Digitise daily checks and fault reporting, enabling real-time visibility and accountability.
Automate service reminders and generate work orders, ensuring timely maintenance and reducing the risk of missed services.
Centralise maintenance records in a secure, easily accessible digital format, simplifying audits and reporting.
By adopting fleet vehicle maintenance software and integrating it into a comprehensive fleet management strategy, businesses can move away from cumbersome paper-based systems and foster a proactive safety culture. These digital platforms provide valuable insights into fleet operations, reduce administrative burden, and offer peace of mind that vehicle maintenance is being managed effectively.
Take Control of Your Fleet Maintenance
Ensuring vehicle maintenance compliance doesn’t have to be a daunting task. With Hubfleet’s digital safety management system, you can streamline your processes, stay ahead of maintenance schedules, and reduce administrative burden—all while enhancing safety and compliance.
Ready to simplify your vehicle maintenance and compliance? Sign up for a free trial today or contact our team to learn how Hubfleet can help you stay compliant and safe on the road.
By Glyn Castanelli, Head of Industry Engagement and Customer Success at Hubfleet
In Episode 4 of Risky Business, hosts Craig Forsyth and Glyn Castanelli dive deep into the critical issue of driver competency in the Australian transport industry. Joined by Dr. Kim Hassel, National Chair of Education at the Chartered Institute of Logistics and Transport Australia (CILTA), they dissect recent court cases highlighting the gap between holding a heavy vehicle licence and possessing the genuine competence to handle specific driving conditions.
Prefer a quick read? Check out our summary article and FAQs below.
The Competency Gap: A Risky Business
The transport industry, Australia’s second most dangerous, is grappling with a critical issue – the misconception that a heavy vehicle licence equates to driver competence. Two recent court cases have exposed this dangerous gap, underscoring the need for comprehensive training and real-world assessments.
In one case, a company was fined $3 million for failing to ensure a driver’s competence in handling a truck on steep descents. The tragic 2014 crash on Adelaide’s South Eastern Freeway, resulting in multiple fatalities and serious injuries, highlighted the company’s reliance on basic licensing instead of targeted training. The court determined that holding a heavy vehicle licence did not guarantee the necessary skills to navigate challenging conditions.
Another company faced a $490,000 fine for neglecting to provide adequate training and supervision for drivers handling milk tankers with dynamic loads. This case, marked by nine rollovers since 2009, exposed a systemic problem where companies prioritise basic licensing over comprehensive training, jeopardising driver and public safety.
Beyond the Licence: Addressing the Competency Gap
These cases are stark reminders that true driver competence extends beyond a licence. Ensuring driver and public safety requires a multi-faceted approach, encompassing:
Training beyond licensing: Holding a licence is only the first step. Companies must provide targeted training for specific vehicles and real-world conditions, going beyond the scope of standard licensing tests.
Real-world competency assessments: Assessing drivers in realistic scenarios, such as steep descents or handling dynamic loads, guarantees they possess the skills needed to navigate challenging situations.
Ongoing training and competency assessments: Regular training updates and assessments are crucial to maintain sharp skills and adapt to evolving industry demands, even for experienced drivers.
A New Era of Driver Training and Licensing
Dr. Hassel provided insights into the recently completed National Heavy Vehicle Driver Competency Framework Review. This comprehensive review, undertaken by CILTA in partnership with a university research centre, involved extensive stakeholder consultations, including government agencies, industry experts, and drivers. The review aimed to address shortcomings in the existing framework and establish a robust system ensuring driver competence across all licence classes. Key outcomes and recommendations from the review include:
Mandatory hazard perception testing: TPrior to enrolling in an RTO or training centre, all new drivers will undergo online hazard perception testing lasting approximately five hours. This testing will evaluate awareness, reaction skills, and observational prowess, incorporating a wider range of hazards specific to regional, rural, and remote areas.
Revised training packages : New training packages will be implemented for each licence class (LR, MR, HR, HC, and MC), ensuring drivers receive targeted training tailored to the specific vehicle and its operational conditions.
Elimination of direct progression from HR to MC: The current practice of allowing drivers to progress directly from a heavy rigid (HR) licence to a multi-combination (MC) licence will be abolished. Drivers will now need to obtain an HC licence and demonstrate experience driving a heavy combination vehicle before progressing to an MC licence. This change addresses the high accident rate associated with the significant jump in vehicle complexity and handling characteristics.
Introduction of driver supervisor roles: Formally recognised driver supervisor roles, with specific qualifications and experience requirements, will play a crucial role in both pre- and post-licensing training. This program offers an accelerated pathway to higher licence classes for drivers who undergo supervised driving hours, potentially reducing the waiting period between licence classes.
Focus on real-world competency verification: Increased emphasis will be placed on verifying driver competency in real-world scenarios, including reversing, coupling and uncoupling trailers, and navigating challenging road conditions.
Enhanced auditing of RTOs: The review recommends the creation of a new class of auditor specifically for heavy vehicle licensing, ensuring RTOs possess the necessary facilities, resources, and training standards to deliver high-quality driver training.
These changes signal a positive shift towards prioritising driver competence and improving safety standards in the transport industry. The implementation of these recommendations, however, will require ongoing collaboration between industry stakeholders, training providers, and government agencies.
Industry Responsibility and the Chain of Responsibility
While the new licensing framework lays a solid foundation for improved driver training, the onus of ensuring driver competency ultimately lies with the industry. Chain of responsibility(CoR) NHVR legislation underscores the shared responsibility of all parties involved in the supply chain to ensure safety. Operators must implement robust Safety Management Systems(SMS) that go beyond basic licensing requirements. This includes comprehensive induction programs, Fatigue Risk Management Systems(FRMS), ongoing training and competency assessments, and thorough verification of driver skills for specific tasks and vehicles.
Furthermore, companies should consider leveraging the expertise of experienced drivers through driver supervisor programs and mentoring initiatives. These programs not only provide valuable guidance to new drivers but also foster a culture of safety and continuous learning within the organisation.
By embracing a proactive approach to driver training and competency verification, the transport industry can move beyond the limitations of basic licensing and cultivate a workforce equipped to navigate the complexities of the road, ensuring the safety of all.
This blog post aims to provide an overview of the discussed topics and should not be considered legal advice.
Take the Next Step Towards Safer Roads
Ensuring driver competency is a shared responsibility, and it’s crucial to move beyond basic licensing to protect lives on the road. The insights from Episode 4 of Risky Business highlight the importance of comprehensive training, real-world assessments, and ongoing competency checks.
With Hubfleet’s innovative digital solutions, businesses can simplify compliance, implement robust safety management systems, and foster a culture of continuous improvement.
Ready to take driver competency to the next level? Sign up for a free trial today or contact our team to learn how Hubfleet can help you meet compliance obligations and keep your fleet safe and efficient.
Episode 4 FAQs: Australian Heavy Vehicle Licensing Review
