Risky Business Episode 17: Unpacking New Legislation, Fairer Payments & Driver Professionalisation!

Posted by Hubfleet

In this episode, I shared key industry updates from the Brisbane Truck Show and the TWU National Council, where it’s clear the conversation around compliance is gaining momentum—and Hubfleet is actively contributing to that shift.

At the Truck Show, it was encouraging to meet so many current Hubfleet users. A common theme was the ongoing use of paper-based systems by many operators. Hubfleet simplifies compliance by integrating EWD, fault reporting, maintenance, and fatigue management into one easy-to-use platform.

We also covered major reform efforts, including Contract Chain Order 2024—which pushes for 30-day payment terms and fairer contract conditions—and the Haines application targeting unpaid waiting time and better conditions for drivers. These reforms are vital, and Hubfleet is proud to support operators navigating a safer, more sustainable path forward.

You can listen to the full episode here:

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Highlights from the Week

This episode was a whirlwind, as I’d been travelling quite a bit, including a stop at the Transport Workers Union National Council meeting in Brisbane. We talked about how serious these meetings get, bringing together senior people from branches nationwide to discuss crucial industry matters. It’s a risky business out there, and staying on top of things is key!

We also spent a good chunk of time discussing our experiences at the recent Brisbane Truck Show. For Hubfleet, it was a five-day event, starting with National Bulk Tanker Day, where James and I attended as guests of Paul from V-DAQ. It was fantastic to see how seriously the bulk tanker DG space takes compliance now, much more so than in the early days when it was mainly customer-driven.

Hubfleet at the Brisbane Truck Show 2025

It was James’s second truck show, and the change in conversation was remarkable. This time, instead of just inquiries from keen drivers, we had many existing Hubfleet users – both drivers and companies – coming by to say hello and catch up. It’s a testament to how Hubfleet naturally infiltrates from the bottom up, with drivers finding it easy to use and then recommending it to their mates and companies. As someone who’s used many electronic work diaries, I can tell you Hubfleet is the simplest and easiest to use.

Despite being mostly at our stand on the plaza level, not getting around much, the show was a huge success for us in terms of sales and inquiries. It really highlighted how many people are still using cumbersome multiple book systems for their compliance – driver logs, fault reports, maintenance schedules – which is a lot of work. It’s conversations like these that reinforce the value of a single, integrated system that does everything for you.

Proactive Engagement with Regulatory Changes

We also touched on the critical developments around Heavy Vehicle National Law (HVNL). Aaron D’Rosario from the ATA conference is keen to come back on the show to discuss its progression. We’re seeing things like Safety Management System standards becoming a requirement for accredited operators, and new standards for extra length, height, and weight. It’s vital for operators to understand these changes so they can become compliant proactively.

A major part of my recent travels has been about ensuring our industry has a foot in the door when it comes to legislative changes. We discussed the importance of associations like the NRFA (where I’m President and Craig is Vice President) in lobbying and influencing these discussions, rather than just passively receiving new regulations. It’s about having a seat at the table and direct contact with those still behind the wheel, as well as drawing on our own years of experience.

Maximum 30-Day Payment Terms

Specifically, I was involved in an industry panel at the TWU National Council, discussing the Contract Chain Order 2024/4. This is a huge one, aiming to introduce maximum 30-day payment terms for the whole industry, remove unfair contract provisions (like impossible productivity dividends), and mandate an annual cost review mechanism for contracts. This order will be enforceable right up the contract chain, crucial for ensuring businesses have the necessary cash flow.

Variation to the Long Distance Drivers Award

Another significant discussion point was the Haines application for varying the long-distance drivers award. This opens the door to looking at the entire award and potentially addressing crucial issues like paid waiting time and detention. Capturing this unpaid time is a high priority for the NRFA, as it impacts not just drivers but entire businesses and contributes to inefficiencies and even risks in compliance.

Driver Professionalisation

Finally, we talked about the exciting progress on the truck driver apprenticeship. Paul from Industry Skills Australia has highlighted how the role of a driver has evolved, comparing it to the professionalisation of nurses. The structure for this apprenticeship is now in place, and industry bodies are working to bring all interested parties together for a combined effort to get it running, including two streams for new entrants and career changers, potentially linking with accelerated heavy vehicle licensing pathways.

There’s a lot happening, and it’s all incredibly intertwined, but we have the potential to force a real correction in our industry for the better.

Thank you for reading, and remember, Hubfleet is proud to support what we do here at Risky Business, and we value their commitment to the industry.

 Sign up for a free trial today with Hubfleets Digital Safety Management System.

FAQs

“Risky Business” is a pre-recorded show hosted by Glyn and Craig that focuses on compliance within the transport industry. The show’s core objectives are to inform listeners about key changes and challenges in the sector, particularly regarding compliance, industry regulations, and the welfare of truck drivers and transport businesses. It frequently advocates for improved conditions and fair practices across the industry.

The Brisbane Truck Show was a four-day event that garnered significant engagement from various industry stakeholders. A key takeaway was a noticeable shift in attitudes towards compliance, moving from initial scepticism to genuine interest among drivers and companies. Attendees actively networked and explored new solutions, with a strong focus on compliance, particularly within the bulk tanker and dangerous goods (DG) transport sectors. This indicates that compliance has evolved from a customer-driven demand to an inherent industry standard.

HubFleet is an electronic work diary system designed to simplify compliance and operational management for truck drivers and transport companies. Its user-friendly interface and comprehensive features, which consolidate multiple traditional paper-based systems (like driver logs, fault reports, and maintenance schedules) into one digital platform, have contributed to its popularity. HubFleet’s adoption often begins “from the bottom up,” with individual drivers using it and subsequently leading to wider company adoption. This grass-roots approach, combined with its ease of use, distinguishes it from other electronic work diaries and helps companies streamline operations, improve compliance, and reduce administrative burdens. The hosts highlight that many companies still rely on multiple manual systems, making HubFleet an attractive solution for efficiency.

Several legislative changes and discussions are underway to address long-standing issues in the transport industry. A major initiative is the “contract chain order 2024/4,” which aims to introduce maximum 30-day payment terms across the industry, remove unfair contract provisions (such as mandatory cost reductions), and establish an annual cost review mechanism for all contracts. Additionally, discussions are ongoing regarding the “Haines application” for varying the long-distance drivers award, which could lead to a comprehensive review of the entire award. Other orders include those for “last mile delivery” and “food delivery.” These changes seek to improve fairness, ensure timely payments, and reflect the true costs of operations, including compliance obligations.

Stakeholder involvement, especially from those at the “coalface” (like drivers and owner-operators), is crucial because it ensures that new regulations are practical, fair, and effective. The podcast highlights a common frustration that authorities often do not consult directly with those most affected, leading to policies that may be ill-suited or cause unintended harm. By actively participating in discussions, submitting feedback, and having representatives at the decision-making table, the industry can influence outcomes, ensure its voice is heard, and prevent the implementation of detrimental rules. This proactive engagement is vital to avoid policies being delivered without industry input, leading to widespread dissatisfaction.

Efforts are underway to address the truck driver shortage and elevate the professional status of drivers. A key initiative involves developing a formal truck driver apprenticeship program with two main streams: one for young people entering the industry straight from school (potentially with accelerated heavy vehicle licensing pathways through intense training) and another for new entrants making a career change (e.g., a 12-week intensive program similar to those in WA, Queensland, and Victoria). The goal is to establish structured training pathways, secure funding, and gain support from state and federal ministers to ensure a steady supply of well-trained, professional drivers. This mirrors the “correction” that occurred in the nursing profession, where the role evolved from basic cleaning to a recognised medical profession, leading to improved treatment and pay.

Unfair payment terms (e.g., 90 days) and unpaid waiting time significantly impact the cash flow and profitability of transport businesses, particularly smaller owner-operators. When businesses are not paid promptly or for time spent waiting (loading/unloading), they struggle to cover their own costs, including paying drivers, maintaining vehicles, and meeting compliance obligations. This financial pressure can force operators to take risks, such as including loading/unloading time in their statutory breaks or compromising on scheduling to avoid financial losses, which then impacts safety and compliance. The proposed contract chain order and discussions around paid waiting time aim to rectify this by ensuring fair compensation throughout the supply chain, leading to increased efficiency, reduced risk, and improved driver well-being.

The current political landscape in Australia is predominantly Labor at the federal level, which generally prioritises workers’ rights and conditions. The podcast suggests that a Labor government is likely to remain in power for some time, which is seen as beneficial for workers, as evidenced by recent annual wage increases outstripping inflation. This political environment creates an opportunity for significant positive change in the transport industry, particularly concerning wages, working conditions, and payment terms, given Labor’s focus on supporting the “worker.” The immense number of enterprise bargaining agreements expiring in 2026 also presents a unique opportunity for unions like the TWU to negotiate improved conditions across the industry, potentially leading to a “correction” in pay and conditions for everyone involved including operators.

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